Walmart
Retail store and marketplace. Orders and pickup support. We are independent and not affiliated with Walmart.
Today: 12:00 PM – 3:59 AM UTC
Phone support (ET) · Shown in your timezone (UTC)
Verified on May 30, 2026
View official source5–10 min
Tuesday–Thursday mornings
How to contact Walmart customer service
Retail store and marketplace. Orders and pickup support. You can reach Walmart by phone or through its official online chat/help centre — the verified number is +1-800-925-6278. Support is available Phone support (ET). Typical wait times are around 5–10 min.
Most people contact Walmart about 4 common issues — including order or pickup problem and return or refund. You'll find step-by-step fixes for each of these further down this page.
- ·Your order number
- ·The email or phone on the account
- ·The item name and the delivery date
It's Genie Assist is independent and not affiliated with Walmart. The contact details above were sourced from Walmart's official website and last verified on 2026-05-30. Never share your password or a one-time verification code — genuine Walmart support will never ask for them.
Common problems & how to fix them
Search your exact issue, or browse below — most are solved without waiting on hold.
Issues reported by customers
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Request contact with Walmart
Leave your details and we'll help you get connected to Walmart's official support. Prefer to talk to someone now? You can also start a live chat with a specialist.
Optional paid service from us
Prefer we handle it for you?
Start a chat and describe your issue — your first message is free. Then choose a plan and an It's Genie Assist specialist picks up your chat live to help you navigate Walmart's support. The official numbers and links above are always free. We never ask for your passwords or account details.
A specialist works your issue with you in live chat.
Jump the queue — priority response within 15 minutes.
15-minute response guarantee on Urgent — or it's free
Describe your issue first · pay only when you're ready · secure checkout via Stripe
Avoid support scams
We are an independent directory. We never call you, never ask for payment, gift cards, remote access, passwords, or one-time codes. Real support agents don't either. If anyone reaching out asks for these, hang up. Always dial the number yourself using the official source linked above.