Outlook
Email service by Microsoft. Phone and online support. We are independent and not affiliated with Outlook.
Today: 12:00 PM – 3:59 AM UTC
Microsoft support (phone + chat) · Shown in your timezone (UTC)
Verified on May 29, 2026
View official source5–12 min
Weekday mornings
How to contact Outlook customer service
Email service by Microsoft. Phone and online support. You can reach Outlook by phone or through its official online chat/help centre — the verified number is +1-800-642-7676. Support hours: Microsoft support (phone + chat). Typical wait times are around 5–12 min. The best time to get through is weekday mornings.
Most people contact Outlook about 5 common issues — including account recovery and password reset. You'll find step-by-step fixes for each of these further down this page.
- ·Your account email address
- ·Your recovery email or phone
- ·The device you normally sign in from
It's Genie Assist is independent and not affiliated with Outlook. The contact details above were sourced from Outlook's official website and last verified on 2026-05-29. Never share your full card number, password, or a one-time code — genuine Outlook support will never ask for them.
Common problems & how to fix them
Search your exact issue, or browse below — most are solved without waiting on hold.
Issues reported by customers
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Request contact with Outlook
Leave your details and we'll help you get connected to Outlook's official support. Prefer to talk to someone now? You can also start a live chat with a specialist.
Optional paid service from us
Prefer we handle it for you?
Start a chat and describe your issue — your first message is free. Then choose a plan and an It's Genie Assist specialist picks up your chat live to help you navigate Outlook's support. The official numbers and links above are always free. We never ask for your passwords or account details.
A specialist works your issue with you in live chat.
Jump the queue — priority response within 15 minutes.
15-minute response guarantee on Urgent — or it's free
Describe your issue first · pay only when you're ready · secure checkout via Stripe
Avoid support scams
We are an independent directory. We never call you, never ask for payment, gift cards, remote access, passwords, or one-time codes. Real support agents don't either. If anyone reaching out asks for these, hang up. Always dial the number yourself using the official source linked above.