Best Buy
Electronics retailer. Orders, returns and Geek Squad support. We are independent and not affiliated with Best Buy.
Today: 12:00 PM – 3:59 AM UTC
Phone support (CT) · Shown in your timezone (UTC)
Verified on May 27, 2026
View official source6–12 min
Weekday mornings
How to contact Best Buy customer service
Electronics retailer. Orders, returns and Geek Squad support. You can reach Best Buy by phone or through its official online chat/help centre — the verified number is +1-888-237-8289. Support is available Phone support (CT). Typical wait times are around 6–12 min. The best time to get through is weekday mornings.
Most people contact Best Buy about 4 common issues — including order or delivery issue and geek squad support or appointment. You'll find step-by-step fixes for each of these further down this page.
- ·Your order number
- ·The email or phone on the account
- ·The item name and the delivery date
It's Genie Assist is independent and not affiliated with Best Buy. The contact details above were sourced from Best Buy's official website and last verified on 2026-05-27. Never share your password or a one-time verification code — genuine Best Buy support will never ask for them.
Common problems & how to fix them
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Issues reported by customers
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Request contact with Best Buy
Leave your details and we'll help you get connected to Best Buy's official support. Prefer to talk to someone now? You can also start a live chat with a specialist.
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Prefer we handle it for you?
Start a chat and describe your issue — your first message is free. Then choose a plan and an It's Genie Assist specialist picks up your chat live to help you navigate Best Buy's support. The official numbers and links above are always free. We never ask for your passwords or account details.
A specialist works your issue with you in live chat.
Jump the queue — priority response within 15 minutes.
15-minute response guarantee on Urgent — or it's free
Describe your issue first · pay only when you're ready · secure checkout via Stripe
Avoid support scams
We are an independent directory. We never call you, never ask for payment, gift cards, remote access, passwords, or one-time codes. Real support agents don't either. If anyone reaching out asks for these, hang up. Always dial the number yourself using the official source linked above.